Frequently Asked Questions

BSMD Care provides home care services across the areas listed on our Areas We Cover page. Please contact us to confirm service availability in your location.

Care can often begin shortly after an initial assessment has been completed and the required support has been agreed upon. Timing depends on individual needs and carer availability.

Our service charges vary depending on the type of care required, the number of hours needed, and the level of support requested. Please contact us for a personalised quotation.

Yes. All carers undergo the required Garda vetting and recruitment checks before providing care services.

Yes. Care services can be arranged on weekends and public holidays, subject to availability and individual care requirements.

Each care plan is developed following an assessment of the client's needs, preferences, health requirements, and personal goals. Care plans are reviewed regularly and updated as needed.

Yes. BSMD Care provides specialised support for individuals living with dementia as well as palliative care services designed to promote comfort and dignity.

Yes. Care services can be adjusted at any time to reflect changes in a client's health, circumstances, or support requirements.

We take all complaints and concerns seriously. Issues can be raised directly with management and will be investigated promptly, fairly, and confidentially. See our Complaints & Feedback page for how to raise one.

Yes. An initial care assessment is conducted to understand the client's needs and determine the most appropriate support. Please contact us to confirm whether any charges apply.